Refund policy

1. Return Conditions

Customers may return items within 14 days of receipt. Items must be in new condition, unused, and in their original packaging. Returns that do not meet these conditions will not be eligible for a refund.

2. Return Costs

Return shipping costs are the responsibility of the customer unless the item was delivered damaged or defective.

3. Damaged or Defective Items

If an item is delivered damaged or defective, the customer must contact us at: support@odanec.com within 14 days of receipt. In such cases, a replacement product will be sent free of charge.

All products are covered by a 1-year warranty, ensuring a suitable solution even after the initial 14-day period.

4. Refunds

Once the returned item has been received and inspected, the refund will be processed within a few business days using the original payment method.

For further questions or assistance, please contact us: support@odanec.com